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Find a local support service

We do our best to keep this page up to date - but if you spot anything that needs changing, please let us know by emailing info@rape-dvservices.org.au

Australian Capital Territory

Sexual assault and domestic violence services

Canberra Rape Crisis Centre
Phone: (02) 6247 2525

  • Sexual assault counselling
  • Crisis support and advocacy


Service Assisting Male Survivors of Sexual Assault (SAMSSA)
Phone: (02) 6247 2525
Provides support, information and referrals for men who have experienced sexual assault


Domestic Violence Crisis Service
Phone: (02) 6280 0900

  • Telephone counselling and support
  • Access to safe accommodation


Reporting abuse

Care and Protection Services
Phone: 1300 556 729
Discuss concerns or report child abuse.


Legal support

Women’s Legal Centre
Phone: 1800 634 669 or (02) 6257 4499
Free, confidential legal advice for women by women, on a range of legal problems.

Other support

Victim Support ACT
Phone: (02) 6205 5197
Provides information, advocacy, support and counselling services to people who have been a victim of crime in the ACT.

New South Wales

Sexual assault services

NSW Rape Crisis Centre
Phone: 1800 424 017

  • Trauma-specialist counselling, information and referral for anyone in NSW who has experienced or been impacted by sexual assault;
  • Support, information and referral is also available for non-offending supporters.

NSW Health Sexual Assault Services
NSW Health Sexual Assault Services provide free and confidential medical and counselling support to anyone in NSW who has experienced sexual assault, and their non-offending supporters. Many services are co-located in regional hospitals. See below or the NSW Health website for a complete listing.

Organisation Daytime phone 24/7
Albury SAS (02) 6058 1800 (02) 6058 4584
Armidale SAS (02) 6776 9655 (02) 6776 9500
Bankstown SAS (02) 9828 4844 (02) 9828 3000
Bathurst SAS (02) 6330 5677 (02) 6339 5217
Bega Valley SAS (02) 6492 9620 (02) 6492 4416
Blacktown/Mt Druitt SAS (02) 9881 8700 Children: (02) 9845 0000, Adults: (02) 9845 5555
Bourke SAS (02) 6870 8899 (02) 6870 8888
Broken Hill SAS (08) 8080 1554 (08) 8080 1333
Child Protection Unit, The Children’s Hospital at Westmead (children and young people under 18 years of age) (02) 9845 2434 (02) 9845 0000
Child Protection Unit, Sydney Children’s Hospital, Randwick,(children and young people under 18 years of age) (02) 9382 1412 (02) 9382 1111
Coffs Harbour SAS (02) 6656 7200 (02) 6656 7000
Clarence Valley (Grafton) SAS (02) 6640 2402 (02) 6621 8000
Coonamble SAS (02) 6827 1163 (02) 6827 1150
Coonabarabran SAS (02) 6455 3201 (02) 6885 8632
Cooma SAS (02) 6455 3202 (02) 6455 3222
Cowra SAS (02) 6340 2356 (02) 6342 1411
Deniliquin SAS (03) 5882 2925 0407 473 842
Dubbo SAS (02) 6885 8999 (02) 6885 8632
Eastern & Central Sydney SAS Royal Prince Alfred Hospital, Camperdown (young people aged 14 years and older and adults) (02) 9515 9040 (02) 9515 6111
Eurobodalla SAS 1300 139 887 (02) 6492 4416
Forbes SAS (02) 6850 2233 (02) 6393 3000
Glen Innes SAS (02) 6739 0100 (02) 6730 0200
Gosford SAS (Biala Cottage) (02) 4320 3175 (02) 4320 2111
Goulburn SAS (02) 4827 3913 (02) 4827 3111
Griffith SAS (02) 6966 9900 (02) 6938 6666
Gunnedah SAS (02) 6741 8105 (02) 6741 8000
Illawara VANS (02) 4253 0300 Illawarra: (02) 4222 5000 Shoalhaven: (02) 4423 9211
Inverell SAS (02) 6721 9600 (02) 6721 9500
Kempsey SAS (02) 6562 6066 (02) 6562 6155
Lightning Ridge SAS (02) 6829 9900 (02) 6829 9999
Lithgow SAS (02) 4734 2512 (02) 4734 2000
Liverpool/Fairfield SAS (02) 9828 4844 (02) 9828 3000
Lower Hunter SAS, Singleton (02) 4931 2000 (02) 4921 3888
Macarthur/Bowral SAS (02) 4633 4100 (02) 9828 3000
Moree SAS (02) 6757 0249 (02) 6757 0000
Mudgee SAS (02) 6378 6236 (02) 6885 8632
Narrabri SAS (02) 6799 2800 (02) 6799 2800
Newcastle SAS (02) 9924 6333 (02) 4924 6333 or (02) 4921 3888
Northern Sydney Child Protection Unit, Royal North Shore Hospital, St Leonards (children and young people under 18 years of age) (02) 9462 9266 (02) 9926 7111
Northern Sydney SAS, Royal North Shore Hospital, St Leonards (young people aged 14 years and older and adults) (02) 9462 9477 (02) 9926 7111
Nowra SAS (Links House) (02) 4423 9211 (02) 4423 9211
Orange SAS (02) 6369 3300 (02) 6393 3000
Parkes SAS (02) 6862 1866 (02) 6339 5311
Penrith SAS (Springfield Cottage) (02) 4734 2512 (02) 4734 2000
Port Macquarie SAS (02) 6588 2882 (02) 6581 2000
Queanbeyan SAS (02) 6298 9233 (02) 6298 9211
Upper Hunter/Muswellbrook (02) 6542 2725 1800 642 357
Richmond SAS, Lismore (02) 6620 2970 (02) 6621 8000
Shoalhaven VAN - SAS (02) 4423 9211 (02) 4423 9211
Southern Sydney SAS St George Hospital, Rockdale (young people aged 14 years and older and adults) (02) 9113 2494 (02) 9113 1111
Tamworth SAS (02) 6767 8100 (02) 6767 7700
Taree SAS (02) 6592 9315 (02) 6592 9111
Toomelah/Boggabilla SAS (Aboriginal Child Sexual Assault) (07) 4671 9703 Morree: (02) 6757 0000
Tweed Valley SAS (07) 5506 7540 (07) 5506 7416
Wagga Wagga SAS (02) 6938 6411 0429 305 355
Yass SAS (02) 6220 2000 (02) 6220 2000
Young SAS (On call & AH provided by Wagga Wagga) (02) 6382 8700 (02) 6938 6666

Domestic and family violence services

NSW Domestic Violence Line
Phone: 1800 65 64 63 or TTY: 1800 671 442

  • Telephone counselling, information and referral for women and same sex partners who are experiencing or who have experienced domestic violence.

Integrated Domestic and Family Violence Services (10 locations)

  • The Integrated Domestic and Family Violence Services Program provides coordinated services to clients through a multi-disciplinary team or are based on clear referral pathways between NSW government such as Police, Health, Family and Community Services and non-government support agencies.

Staying Home Leaving Violence (19 locations)

  • A support program available in many regions which assists people experiencing domestic and family violence to remain in their homes, supported by an AVO which excludes the abuser from residing there (exclusion order).

Immigrant Women’s Speakout Association NSW
Phone: (02) 9635 8022

For migrant and refugee women who are victims of violence. Counselling and bilingual workers. Open Monday - Friday 9:30am - 5pm.

Link2home
Phone: 1800 152 152

Link2home is the homelessness information and referral service that is making it easier for people across NSW to get the information they need, get help with accommodation and be referred to local services.

Reporting violence

To discuss concerns or to report child abuse, contact the NSW Child Protection Helpline
Phone: 132 111 or TTY: 1800 212 936

Browse NSW Family and Community Services resources on child abuse and neglect.

To make report sexual assault or domestic violence to the police phone: 131 444. To report an emergency, call 000 and ask for police.

NSW Police have some useful information on their site about domestic violence and sexual assault.

SARO - Sexual Assault Reporting Option
Enables people to provide information about sexual assault to police informally, rather than by making a formal complaint. SARO can be completed anonymously.

Legal support

Women’s Legal Services NSW

Phone: 1800 801 501 or (02) 8745 6988
Free confidential legal information, advice and referrals for women in NSW with a focus on family law, domestic violence, sexual assault and discrimination. Open Monday and Thursday: 9:30am - 12:30pm, and Tuesday: 1:30pm - 4:30pm.

Domestic Violence Legal Service


Phone: 1800 810 784 or (02) 8745 6999
Provides free confidential legal information, advice and referrals about domestic violence and Apprehended Domestic Violence Orders (ADVOs). Open Monday and Thursday: 1:30pm - 4:30pm, and Tuesday and Friday: 9:30am - 12:30pm.

Women's Safety NSW

  • Women's Domestic Violence Court Advocacy Services assist women and children who are or have been experiencing domestic violence to obtain effective legal protection through applications for Apprehended Domestic Violence Orders (ADVOs);
  • The services help women to obtain legal protection from domestic violence and with other needs including accessing support services (for example financial assistance and advice, housing, counselling and family law issues);
  • They can't provide legal advice but they can refer women to solicitors.
  • In some areas they work with solicitors from the Legal Aid NSW Domestic Violence Practitioner Scheme.

Legal Aid NSW


Phone: 1300 888 529

Support for Aboriginal and Torres Strait Islander people

These services are only available to call during office hours, unless otherwise specified.

Indigenous Women's legal contact line
Phone: 1800 639 784 or (02) 8745 6977
Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s support.

Legal advice clinics for indigenous women
Phone: (02) 8745 6900 or the IWLP line: 1800 639 784

Legal advice clinics in Blackett, Campbelltown, Cranebrook, Emerton and Liverpool for Aboriginal women to get legal advice on family law issues.

Wirringa Baiya - Aboriginal Women's Legal Centre
Phone: (02) 9569 3847 or freecall: 1800 686 587

Support for women and children who are experiencing domestic and family violence or sexual assault.

Mudgin-Gal Aboriginal Corporation & Women's Service
Phone: (02) 9698 1173 9:00am - 5:00pm, Monday to Friday

Mudgin-Gal is an Aboriginal organisation based in inner-city Sydney. As a service run by Aboriginal women, for Aboriginal women, it is unique. It offers safe haven and active support for women, girls and their young families

Aboriginal Community Controlled Health Services (ACCHSs)

Health services across NSW led by their respective Aboriginal communities

Support for LGBTIQ+ people

These services are only available to call during office hours, unless otherwise specified.

ACON
Phone: (02) 9206 2000
LGBTI health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people in NSW experiencing domestic and family violence.

Inner City Legal Centre Safe Relationships Project
Phone: (02) 9332 1966
Free legal advice and court support for LGBTIQ people experiencing domestic and family violence in NSW.

QLIFE
Phone: 1800 184 527
Free telephone and web based counselling, referrals and support for LGBTI people and their families. Open 3pm - 12am every day.

Twenty10
Phone: 1800 65 2010 or (02) 8594 9555
Twenty10 provide a wide range of support services across New South Wales supporting people of diverse genders, sexes and sexualities, their families and communities, including specialised services for young people (12-26), such as case management, counselling and supported accommodation. As well as information, referral and support for all ages.

The Gender Centre
Phone: (02) 9569 2366
Provides services such as counselling, accommodation, outreach and support for transgender, gender queer and gender questioning people in NSW.

Intersex Human Rights Australia (formerly known as OII Australia)
Provides information, education and peer support for intersex people nation-wide.

Another Closet
For information and referral details on LGBTIQ+ domestic and family violence.

Northern Territory


Alice Springs

Name

Telephone

Central family violence counsellor

(08) 8952 6075

Central Australian Aboriginal Congress

(08) 8951 4444

NPY Women’s Council domestic violence service

1800 180 840 or (08) 8958 2374

Women’s information service

(08) 8951 5174


Darwin

Name

Telephone

Darwin Aboriginal and Indigenous Women’s Shelter

(08) 8945 2284

Catherine Booth House (Salvation Army)

(08) 8981 5928

Larrakia Nation

1800 101 645

Young Women’s Christian Association (YWCA)

(08) 8932 9155


Katherine

Name

Telephone

Wurli Wurlingang Health Service

(08) 8972 9100

Katherine Women’s Crisis Centre

(08) 8972 1332

Katherine domestic and family violence counsellor

(08) 8971 0777


Nhulunbu

Name

Telephone

Crisis Accommodation Gove

(08) 8987 1166

Anglicare Nhulunbuy

(08) 8987 3022


Tennant Creek

Name

Telephone

Tennant Creek Women’s Refuge

(08) 8962 1940

Anyinginyi Health Aboriginal Corporation

(08) 8962 2615

Piliyintinji-Ki Stronger Families Women's Centre

(08) 8962 2074

Barkly Regional Alcohol and Drug Abuse Advisory Group

(08) 8962 1136

CatholicCare

(08) 8962 3065


Sexual Assault Referral Centres
(SARC):

  • Counselling for adults and children who have been sexually assaulted at any time in their life
  • Information, support and counselling for non-offending parents, family members and partners
  • Education and information for community or professional groups
  • Support if you are going through a legal process
  • Protective behaviour for children
  • Working with other government agencies to work on prevention

In Darwin and Alice Springs SARCs you can get 24 hour access to medical, legal and counselling information.

Darwin: (08) 8922 6472 (24 hours)

Katherine: (08) 8973 8524

Tennant Creek: (08) 8962 4361

Alice Springs: (08) 8955 4500, 8am - 4pm, Monday to Friday and 0401 114 181 after hours.

Ruby Gaea (Darwin)

Phone: (08) 8945 0155
Sexual assault counselling service, Monday - Friday, 8.30am - 5:00pm.

QLIFE

Phone: 1800 184 527

Free telephone and web based counselling, referrals and support for LGBTI people and their families, from 3pm - 12am daily.

Intersex Human Rights Australia (formerly OII Australia)

Provides information, education and peer support for intersex people nation-wide.


Reporting violence

To make a report of sexual assault or domestic violence to the police: 131 444. To report an emergency, call 000 and ask for police.

To report child abuse call the child abuse hotline: 1800 700 250.


Legal support

Top End Women's Legal Service (TEWLS)

Phone (08) 8982 3000 or 1800 234 441.

TEWLS can help you with your legal matters - we can help you to understand what the law is and how it works, as well as your rights, responsibilities and options under the law.

To make an appointment. TEWLS is based in the Darwin area.

Katherine Women's Legal Service (KWILS)

Phone: 1800 684 055.

KWILS provides women in the Katherine region, both Indigenous and non-Indigenous, access to free and professional legal services.

Central Australia Women's Legal Service (CAWLS)

Phone: 1800 684055.

CAWLS can help with information about legal issues, legal advice and representation, and referral to support services for all women in Central Australia & the Barkly region.

Queensland

Sexual assault services

Sexual Assault Helpline

Queensland (24 / 7) phone: 1800 010 120

Queensland Health Sexual Assault Services provide support directly following a sexual assault, and may provide counselling in the early stages of recovery.

Name and link

Telephone

SART -Royal Brisbane and Women’s Hospital Sexual Assault Response Team

(07) 3646 5207

West Moreton Women’s Health Acute Sexual Assault Program

(07) 3812 0138
(07) 3202 2766 (24 hour sexual assault response line)

1800 065 454 (Rural freecall)

Longreach Women’s Sexual Assault Support Service

(07) 4652 7983

Mackay Sexual Health & Mackay Sexual Assault Service

(07) 4968 3919
(07) 4968 6000 - After hours

Mt Isa Sexual Assault Service

(07) 4744 4447

Kobi House, Sexual Assault Support Service

(07) 4616 6950
(07) 4616 6000 - After hours

Other sexual assault services provide counselling, support, advocacy, information, advice and referral to people who have been sexually assaulted during their lives and support and education for parents, siblings and friends.

Location

Service name

Contact

Atherton

Tablelands Sexual Assault Service

(07) 4091 4036

Brisbane

Brisbane Rape & Incest Survivors Support Centre

(07) 3391 0004

Bundaberg

Phoenix House -Bundaberg Area Sexual Assault Service

(07) 4153 4299

Cairns

Cairns Sexual Assault Service

(07) 4031 3590

Cannonvale

Whitsunday Sexual Assault Service

(07) 4946 2999

Gladstone

Gladstone Region Sexual Assault Service

(07) 4979 1456

Gympie

Laurel Place (formerly SCSASV)

(07) 5482 7911

Kingaroy

South Burnett Women’s Service (Centacare)

(07) 4162 5439

Logan

Centre Against Sexual Violence (CASV)

(07) 3808 3299

Maroochydore

Laurel Place (formerly SCSASV)

(07) 5443 4711

Maryborough

Wide Bay Sexual Assault Services

(07) 4194 5230

Moreton Bay

Laurel Place (formerly SCSASV)

(07) 5499 2096

Murgon

Laurel Place (formerly SCSASV)

(07) 4168 2079

Redlands

Centre Against Sexual Violence (CASV)

(07) 3808 3299

Rockhampton

The Women's Health Centre Rockhampton

(07) 4922 6585

Southport

Gold Coast Centre Against Sexual Violence

07 5591 1164

Townsville

The Women's Centre

07 4775 7555


Sisters Inside

Phone: (07) 3844 5066.

Provides counselling, support, group work, advocacy, information, advice and referral to women aged 17 years and over in the criminal justice system who have been sexually assaulted during their lives.

Zig Zag Young Women’s Resource Centre, Brisbane.

Phone: (07) 3843 1823.

  • Monday – Friday 9am – 5pm
  • Provide counselling, support, advocacy, information, advice and referral to young women aged 12 to 25 years who have been sexually assaulted during their lives.

Immigrant Women’s Support Service (IWSS)

Phone: (07) 3846 3490 (domestic violence) or (07) 3846 5400 (sexual assault).

  • Support for immigrant or refugee women victims of domestic violence
  • Counselling, support, advocacy, information, advice and referral to immigrant and refugee women aged 15 years and over of non-English speaking backgrounds who have been, or whose children have been, sexually assaulted during their lives
  • bilingual workers
  • Monday – Friday 9am – 5pm

WWILD Sexual Violence Prevention Service

Phone (07) 3262 9877.

Provides counselling, support, advocacy, information, advice and referral to women with intellectual disabilities aged 14 years and over who have been, or are at risk being sexually assaulted during their lives.

Living Well

Phone: 1300 114 397 (freecall from landlines) or (07) 3028 4648.

Provide face to face and telephone counselling for men who have been sexually abused in childhood or sexually assaulted as an adult, and their partners and family.

Murrigunyah Aboriginal and Torres Strait Islander Corporation for Women

Phone: (07) 3290 4254.

Provide counselling, support, advocacy, information, advice and referral to Aboriginal and Torres Strait Islander women aged 15 years and over who have been sexually assaulted during their lives.

QLIFE

Phone: 1800 184 527.

Free telephone and web based counselling, referrals and support for LGBTI people and their families. Open 3pm - 12am every day.

Intersex Australia

Provides information, education and peer support for intersex people nation-wide.

Domestic and family violence services

DV Connect Womensline

(24/7) phone: 1800 811 811 or TTY: 1800 812 225.

Crisis counselling and support for women affected by domestic or family violence

DV Connect Mensline

Phone: 1800 600 636.

  • Counselling, support and information for men who have experienced violence in their relationship
  • Specialist assistance for men who would like to address their own use of violence
  • 9am - 12am, 7 days a week

Brisbane Domestic Violence Service (BDVS)

Phone: (07) 3217 2544.

Crisis support and assistance for families, women, men, young people and children.

Reporting violence

To discuss concerns or to report child abuse, contact the Child Safety Services' Enquiries Unit on 1800 811 810.

After hours contact the Child Safety After Hours Service Centre on 1800 177 135.

To make a report of sexual assault or domestic violence to the police on 131 444.

To report an emergency, call 000 and ask for police.

Queensland Police have useful information on their website about sexual assault, including reporting options and court processes.

Information is also available about domestic violence, including how to get help and how to report domestic violence.

Legal support

Women’s Legal Service Queensland

Phone: (07) 3392 0670 or 1800 677 278.

  • Monday, Tuesday, Thursday: 9:30am - 1:30pm
  • Wednesday: 1:00pm - 4:00pm
  • Evening: Monday and Wednesday: 6:00pm - 7:30pm
  • Community Legal Centre that provides free legal advice to women throughout Queensland in the areas of family law, child support, domestic violence and child protection.


Legal Aid

Phone: 1300 651 188.

Provides access to justice for disadvantaged Queenslanders by providing legal information, advice, referrals and representation.

South Australia


Sexual assault services

Yarrow Place

Phone: (08) 8226-8777 or 1800 817 421 (freecall).

  • After hours, contact: (08) 8226 8787
  • Provides counselling and support for those who have experienced sexual assault and who were aged 16 years or more at the time of the assault.


Domestic violence services

Domestic Violence and Aboriginal Family Violence Gateway Services

Phone: 1800 800 098 (24/7).

  • Counselling for adults and children who have experienced domestic violence, and their concerned friends
  • Counselling for people who commit domestic violence

Domestic Violence Crisis Service

Phone: 1300 782 200 (24/7).

  • Crisis counselling, support, and referral to safe accommodation.


Reporting abuse

To discuss concerns or to report child abuse, contact Families South Australia: Child Abuse Report Line: 131 478 (24/7).

To report sexual assault, domestic or family violence to the Police, contact the Police Assistance Line: 131 444, or the Police Sexual Assault Unit: 8463 7600.

Family violence incidents can be reported to the South Australia Police Family Violence Investigation Section (FVIS). To report an emergency, call 000 and ask for Police.

The SAPOL website has some useful information about domestic violence, and about child protection.


Legal support

Women’s Legal Service

Phone: (08) 8221 5553 or 1800 816 349, TTY: 1800 670 864.

  • Free and confidential legal advice, assistance, referrals and representation for women in South Australia

Other support services

Crisis Care

Phone: 131 611

  • After hours crisis support for violence and abuse, suicide, and child protection
  • 4pm – 9am weekdays, 24 hours weekends

Women’s Information Service of South Australia

Phone: (08) 8303 0590 or 1800 188 158

  • Information for South Australian women online, over the phone, or in person
  • Family life, relationships, domestic/family violence, sexual assault, health and wellbeing, accommodation and housing issues, financial security and independence, women's groups and events, education training and career paths

Tasmania

Sexual Assault Support Services (24/7, 3 regions)

  • Telephone and face to face counselling
  • Hobart and South: Phone (03) 6231 0044, After hours: 1800 697 877
  • Laurel House Launceston and North: Phone: (03) 6334 2740, After hours: 1800 697 877
  • Laurel House North West: Phone (03) 6431 9711, After hours: 1800 697 877


Domestic violence services

Family Violence Counselling and Support Service

Phone: 1800 608 122 (statewide).


Reporting abuse

To discuss concerns or to report child abuse, contact Child Protection Advice and Referral Service (Child and Family Services), Phone: 1300 737 639 (24/7).

To report sexual assault or domestic violence to the Police, contact the Police Assistance Line: 131 444

Family violence incidents can be reported to the Tasmania Police Family Violence Response and Referral Line by calling 1800 633 937. To report an emergency, call 000 and ask for Police.

The Tasmania Police website has some useful information about family violence, including domestic violence and sexual assault, on their website.

Legal support

Women’s Legal Service Phone: 1800 682 468

  • Free legal advice


Other support services

Engender Equality

Phone: (03) 6278 9090.

  • Telephone and face-face counselling for women affected by abusive relationships.
  • Based in Hobart

Yemaya: Women’s Support Service

Phone: 03 6334 0305.

  • Counselling and support for women who have experienced abusive relationships.
  • Based in Launceston

Victoria


Sexual Assault Services

Sexual Assault Crisis Line 1800 806 292 (24/7)

The Sexual Assault Crisis Line Victoria (SACL) is a state-wide, after-hours, confidential, telephone crisis counselling service for victim/survivors of both past and recent sexual assault. SACL operates between 5pm weeknights through to 9am the next day and throughout weekends and public holidays.

Domestic Violence Services

Regional Centres Against Sexual Assault (CASAs) also provide support for those who have experienced sexual assault:

Name and link Telephone

Gatehouse Centre

039345 6391

CASA House

039635 3600

West CASA

039687 8637

Children's Protection Society

039450 0900

South Eastern CASA

039594 2289

Ballarat CASA

035320 3933

South Western CASA

035564 4144

Barwon CASA

035222 4318

Eastern CASA

039870 7330

Centre Against Violence (Ovens Murray District)

035722 2203

Goulburn Valley CASA

035831 2343

Mallee Sexual Assault Unit

035025 5400

Northern CASA

039496 2240

Loddon Campaspe CASA

035441 0430

Gippsland CASA

035134 3922

Domestic Violence Resource Centre Victoria

Information and referral to local services and support groups. Note: we do not provide counselling.

Monday – Friday, 9am – 5pm

Phone (03) 9486 9866.

Safe Steps Family Violence Response Centre

24 hour state-wide support service for women and children, including trans and gender diverse individuals, experiencing family and domestic violence.

  • 24/7 family violence response line
  • Risk assessment
  • Emergency accommodation
  • Safety planning
  • Support
  • Information
  • Advocacy
  • Referral

24/7 family violence response line 1800 015 188

Women’s Information and Referral Exchange (WIRE)

Information, support and referral for women, including referral to counselling.

Monday – Friday 9am – 5pm

Phone 1300 134 130 or TTY 13 36 77


Reporting abuse

To discuss concerns or to report child abuse, contact the Child Protection Crisis Line Statewide free call (24 hours) Phone: 131 278

To make a report of sexual assault or domestic violence to the Police, contact your local Sexual Offences and Child Abuse Investigation Team (SOCIT).

To report an emergency, call 000 and ask for Police.

The Victorian Police website has some useful information about family violence, including reporting options. You can also find out more about Sexual Assault, and about Child Abuse.

Legal support

Victoria Legal Aid

Phone: 1300 792 387.

  • Monday to Friday from 8.45 am to 5.15 pm
  • Provides free information about the law and how Legal Aid can help with legal problem

Federation of Community Legal Centres Victoria

  • Local community legal services provide legal information and advice
  • Most services are free.


Other support services

Men’s Referral Service

Phone: (03) 9428 2899 or STD Freecall 1800 065 973.

  • 9am – 9pm Monday – Friday
  • An anonymous and confidential telephone service provided for men by men.
  • For men wanting to stop violent or abusive behaviour towards their family members, but are not sure how or where to go for advice.
  • Women may also call the Men’s Referral Service seeking information and help for their male partner, husband, relative or friend.

Western Australia


Sexual assault services

Sexual Assault Resource Centre (SARC)

Phone (08) 6458 1828 or free call 1800 199 888.

  • Provides 24/7 emergency care in Perth
  • Medical care, forensic examination, counselling support for those who have experienced sexual assault in the previous 14 days
  • Counselling for people who have experienced sexual assault in the past


Domestic Violence Services

Women’s Council for Domestic & Family Violence Services WA

Phone: (08) 9420 7264

  • Telephone support and referral to safe accommodation.
  • 9.30 am – 2.30pm Monday – Friday

Women’s Domestic Violence Helpline

Phone: (08) 9223 1188 / 1800 007 339 (free call 24/7)

  • Information, referral and telephone counselling

Pat Giles Centre

Phone: 08 9300 0340.

  • Counselling and emergency accommodation for women and children affected by domestic violence

Emergency accommodation

Crisis Care Helpline: (08) 9223 1111

  • Counselling for children: 08 9328 1888 between (9am and 5pm)

Men’s Domestic Violence Helpline

Phone: (08) 9223 1199 or 1800 000 599 (24 hours)

  • Information, referral and telephone counselling

Family Violence Service
Provides information and support in dealing with violence in intimate or family relationships


Reporting abuse

To discuss concerns or to report child abuse, contact the Department for Child Protection and Family Support

Phone: (08) 9222 2555 or 1800 622 258 (country freecall).

For concerns after hours, call Crisis Care:

Phone: (08) 9223 1111 or 1800 199 008 (freecall)

To report sexual assault or domestic or family violence to the Police, call: 131 444, or visit your local station.

The Western Australia Police Sex Assault Squad can be contacted by calling: (08) 9428 1600

To report an emergency, call 000 and ask for Police.


Legal support

Women’s Law Centre (WA) Inc

Phone: (08) 9272 8800 and freecall 1800 625 122.

  • Provides legal advice
  • Based in Perth


Other support services

Crisis Care Unit

Phone: (08) 9325 1111 or 1800 199 008. TTY (08) 9325 1232.

  • 24hr crisis support for violence, child protection, suicide.

Women’s Multicultural Support and Advocacy

Phone: (08) 9328 1200 or 9227 8122.

  • Outreach support for immigrant women who are victims/survivors of domestic violence.

Rural In Reach

Phone: 1800 998 399.

  • Video and online counselling for rural women