How we can help your patients or clients

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How we can help your patients or clients

  • Rape & Domestic Violence Australia counselling lines are staffed by skilled & experienced social workers and psychologists 24/7;
  • Counsellors will support the relationship with the substantive counsellor or care provider and will develop therapeutic plans that do not undermine existing strategies;
  • Our counsellors hold extensive knowledge and experience in working with clients affected by gendered violence and who have trauma and complex trauma, including working with clients who self harm and who experience suicidal thoughts.

Trauma specialist counselling available 24/7

Rape & Domestic Violence Services Australia is committed to delivering evidence based, best practice services for those impacted by sexual assault and domestic violence from a feminist perspective.

Many of our clients come into contact with a range of health care and social service providers.

Our counselling team are able to support your clients to manage their distress and maintain connection to support when their usual providers are unavailable. They can also provide face to face trauma specialist counselling where this need is identified.

Telephone and online counselling support

Rape & Domestic Violence Services Australia is operated around the clock and on every day of the year by qualified and experienced trauma specialist counsellors.

Rape & Domestic Violence Services Australia have partnered with clinicians and organisations for many years in supporting their clients who have experienced sexual violence to maintain consistency and manage distress and risk of harm.

Our counselling team are able to provide a service that supports clients to build skills in managing the specific impacts of violence in their life, and to maintain connection when they are unable to get to appointments or when services are unavailable.

We have provided this support through formal agreements between services and informally when clients make contact with our counselling services.

The counselling provided by Rape & Domestic Violence Services Australia is directed towards the presenting need for those clients who have a regular face to face counsellor.

The sorts of issues we can help manage include:

  • Clients who have difficulties managing mood
  • Clients who may have difficulty with self- regulation of trauma symptoms;
  • Clients who require assistance to return to their window of tolerance.

Our counsellors are skilled at using a range of approaches to managing trauma activation, including narrative approaches, grounding and containment strategies, mindfulness and somatic strategies.

Clients who are experiencing thoughts of self-harm or suicidal

We approach these interventions with not only a risk management lens but also with a view to skill building using a strengths-based, narrative approach.

All clients are informed of the limits to confidentiality around notifying other agencies - either only with consent, or when absolutely necessary due to an imminent risk of harm to themselves or others.


For many clients, the trauma arising out of their experiences of sexual and domestic or family violence overwhelms their capacity to participate in activities of daily life.

Our counsellors are able to compliment the work you might be undertaking to focus on any goals the client has identified for growing in their capacity. For example: to manage relationships, seek employment, manage self-care and routine, tolerate distress etc.

Counselling for adult survivors of child sexual assault

Rape & Domestic Violence Services Australia operate a Community Based Counselling Service to women who have experienced sexual assault in childhood.

This face-to-face counselling service is free of charge and is operated out of a number of Women's Health Centres (see below) providing a structured two-year trauma recovery program.

You clients can be referred to this program via our intake line: (02) 8585 0363, or email: or by contacting the Women's Health Centre directly. Clients may also self-refer.

Name and link Telephone
Central Coast Community Women’s Health Centre (childcare available) 02 4324 2533
Leichhardt Women’s Community Health Centre 02 9560 3011
Lismore Women’s Health and Resource Centre (childcare available) 02 6621 9800
Liverpool Women’s Health Centre 02 9601 3555
Penrith Women’s Health Centre (childcare available) 02 4721 8749
Women’s Centre Albury-Wodonga 02 6041 1977

There can be a long wait for this long term program. We encourage clients waiting for this service to access our telephone counselling service and to work towards preparedness for engaging in trauma processing work.

Men and clients who may not be suited to this particular program might be able to access face to face counselling via our other service, Sexual Assault Counselling Australia:

Sexual Assault Counselling Australia provides trauma specialist counselling to adults who have experienced childhood sexual assault in an institutional setting.

This program is also able to assist clients to consider and prepare applications for redress under the National Redress Scheme. This service is available to residents of NSW and can be provided in a number of locations across the state.

Finally, we may also be able to offer face to face trauma specialist counselling to others who have experienced childhood sexual assault in other settings, domestic and/or family violence, or sexual assault as an adult via an application to Victims Services for approved counselling.

If you would like to refer your clients to any of these services, you can do so via our intake line: (02) 8585 0363 or by email: Clients are welcome to self-refer to any of these services.

Aboriginal and Torres Strait Islander communities

Counsellors at Rape & Domestic Violence Services Australia understand the legacy of intergenerational trauma arising out of institutionalised racism and abuse of indigenous people. We take this into account in providing our services.

Rape & Domestic Violence Services Australia acknowledges the impact of colonisation on Aboriginal society and culture and the negative history of relationships between Aboriginal people and welfare agencies.

We acknowledge the impact this has on the safety and accessibility of services.